2019 SuperConference Presentations
Nonprofit CPA members have delivered the Certified Nonprofit Accounting Professional course to students all over the country, and by doing so our members have learned how to do so, efficiently and effectively. In this roundtable style session, facilitated by Andrea Mills, we will share lessons-learned, best-practices, and areas for future exploration.
Added: July 10, 2019 - 2:03 PM / Views: 80
The concept of customer experience has been around since the first time someone sold something to someone else. But the idea of being incredibly intentional about it is relatively new to the accounting profession. Going far beyond an annual client satisfaction survey, true disciples of creating a unique and lasting customer experience know it takes a good deal of planning, regular input from your clients and the buy-in of your entire organization. In this session, we will hear from panelists in different industries about their view of customer experience, how they created and implemented it, and the results of their efforts. We will also discuss what it takes to implement this at your own firm, pitfalls to avoid, and what you can realistically expect in terms of loyalty and growth. Come with your own questions for this panel of experts!
Added: July 10, 2019 - 1:54 PM / Views: 25
In this session we will discuss implementation of the new financial reporting standards for nonprofits as well as some emerging trends in the nonprofit arena and how they can create new service opportunities.
Added: July 10, 2019 - 2:01 PM / Views: 44
Over the past few years, the Non-Profit industry has been disrupted by various events and legislation. This session is a discussion about the Tax Cut and Jobs Act and other industry updates.
Added: July 10, 2019 - 2:07 PM / Views: 25
Trusted Advisor. It’s what we’re all striving to be, right? And yet, what does it really mean? It’s sort of a “buzzword” in the industry, right? In this session, Adelaide Ness will talk you through what it means to be a Trusted Advisor and break it down into tactical ways to walk up that value ladder with our best clients. It’s all about credibility, reliability and intimacy. Learn how to increase your score as a Trusted Advisor and truly set yourself apart from the competition.
Added: July 10, 2019 - 2:09 PM / Views: 23